Terms and Conditions

Important: Please Read Prior To Making Your Reservation

You can choose the tour from INDIA Tailor Made or our team of experts.We will be happy to tailor-made your holiday and provide you with the quote.Once you select the services, please complete and forward the booking form (overleaf) with a non-refundable deposit of $300 per person at the time of confirmation.

For bookings at a value of less than $300, full payment is due at the time of booking.Some of the tours and ground arrangements may require a higher deposit of up to 50% or more to meet local tour operator’s booking conditions.

These details will be provided on confirmation. The deposit is required within 7 days of confirmation to hold the reservation. The booking confirmation will include balance amount due 60 days prior to departure.

Failing to, Prices are subject to change until paid in full. Failure to pay in full by due date may result in the automatic cancellation of your booking without refund of monies paid. Receipt of deposit will be taken as an understanding by the Company that the participant has checked their confirmed travel arrangements and has read and agrees to abide by the terms and conditions set forth in INDIA Tailor Made.

Any verbal quote given is an estimate only of the price which will be subject to advice on confirmation of the reservation.

Prices in INDIA Tailor Made are based on costs and exchange rates as at 1 August 2017. Should these costs change it may be necessary to make a surcharge on the price of your holiday.

However no surcharge in respect to cost or currency fluctuations will be made to the arrangements of your holiday once full payment has been received by INDIA Tailor Made.

This does not apply to any tax charges or levies imposed by any government or their agencies. The air contents of tours are based on airfares applicable as at the above brochure validity date.

As airline prices are constantly changing it may be necessary to impose an air surcharge any time up to departure.

The package prices are only on credit card, cheque or direct bank transfer purchase only. Payment by masters and visa card will incur an additional 3% bank fee and American express will incur an additional 4% of the total travel arrangements at the time of payment.

All arrangements are strictly subject to availability at the time of booking. We recommend that you book as early as possible especially during the peak season months from October to April.

After commencement of the travel any changes requested by the client, additional cost incurred must be paid in full at the time of request.

Passengers wishing to share will pay the twin share price. If someone is not compatible with the person they have been matched up with, any additional costs incurred to assist with changing their room type will be at the passenger’s expense and subject to availability. Smoking is not permitted in hotel rooms.

You are responsible to make us aware should you have any specific traveling needs at the time of booking. Special room and dietary requests will be accepted and passed on to the hotels but cannot be guaranteed. Meal plans include breakfast and/or dinner as mentioned.

Visa and passport cost, vaccination and medical expense, any type of insurance, excess baggage, extra meals, mini bar, room service,additional excursions, laundry, beverages, souvenirs, tipping, postage, phone calls, Internet, none collectible taxes, items of a personal nature and anything not mentioned in includes column of your quote.

In the event of cancellation following per person per booking cancellation fee applies. Departure is calculated from the first date of services booked with INDIA Tailor Made.
  • 60 days or more prior to departure, Loss of deposit
  • Less than 60 days before departure, 50% of total tour of cost
  • Less than 45 days before departure, 75% of total tour of cost
  • Less than 30 days before departure, 100% of the total tour cost
  • No show due to any reason 100% of total tour of cost
  • Service booked are less than the minimum deposit no refund is applicable.

All cancellation must be received in writing/ mail, weather you wish to cancel your existing booking and transfer to a new departure date, the above cancellation fees will still apply. Cancellations fees for some product and services may vary from those stated about. Please check with INDIA Tailor Made at time of booking.

Regrettably cancellation charges cannot be waived. There will be no exceptions. No refunds on unused or missed out services due to any unforeseen circumstances after departure from original city. Please note that no employees of INDIA Tailor Made, expect for except for competent authority, are not authorized to make any undertakings to our clients in respect of refunds or other matters.

Cancellation of air and rail arrangement will be subject to fees charged in accordance with the type of airfare tariff regulations.

Every tour is guaranteed departure with minimum one person in private car tour and group tour as mentioned in tour itinerary.

The company reserve rights to cancel any tour due to any unforeseen circumstances and will advise you soon as possible.

We stress that occurs very rare, however in such eventuality company will make every endeavor to offer substitute arrangements of a similar nature, standard and cost.

If the arrangements offered are not acceptable to you, a full amount, except any penalty charged by airlines and any third party will be refunded. INDIA Tailor Made takes no responsibility of any loss incur due to the tour cancellation.

The promotional offer in INDIA Tailor Made portal are given on the low season. Loyalty discount offered cannot be combined with any other offer or discount. Company reserve right to withdraw or change these offers any time.

The information contained on INDIA Tailor Made and in other online advertising material is believed correct to the best of our knowledge at the time of hosting/mailing.

Errors may occasionally occur and information may subsequently change, therefore please ensure you check all details of your chosen Component (including the price) with us at the time of booking.

INDIA Tailor Made is not responsible for any error, omission or unintentional misrepresentation that may appear in the Portal or in other advertising material.

Hotel descriptions featured in INDIA Tailor Made are based on current hotel guides and contractual agreements provided by suppliers.

Any facilities described are subject to change at any time. Maps and photographs are included for general information and may not necessarily reflect actual routings location or services.

Hotel room photographs many not be specific to the actual room occupied.

All the accommodation quoted in the itinerary we considered lead-in or base category room unless requested.

Double room is fitted with double bed or twin beds, single room may be smaller than other room and it depends on hotel to hotel.

Triple rooms usually offered double bed with an additional roll away, mattress or fold away bed for third person in same size room which sometime be crowded.

In hotel where child stay from free is generally room paid for two adult and expected children to share parent’s bed.

Hotel will not provide extra bed and additional charges may be levied for child meal and extra bed. Additional room is charged an adult rate even if child stays without adult.

Children’s fares are available on application but please note that children under 5 are only permitted on private car tour and not permitted on any group journeys. Client will be responsible for the health, safety and security of their children.

All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the day-to-day activities mentioned in the itinerary of their chosen tour.

Most of the tours require walking while visiting monuments, parks, bazaars etc during sightseeing tours. Some tours may require walking, climbing, cycling, trekking, embarking and disembarking boats etc.

Clients agree to accept the authority and decisions of the Company’s employees, tour leaders, and agents whilst on tour.

If in the opinion of such person, the health or conduct of a Client before or after the departure appears likely to endanger the safe, comfortable or happy progress of the tour, the Client may be excluded from all or part of the tour, in which case all monies paid will be forfeited and the Company will not be liable to pay any compensation whatsoever to such Client.

Travelers, who have per-existing medical condition that affects their fitness to travel or any medical dietary requirement, must be advised at the time of booking.

We recommend all travelers should visit their Doctor for these aforementioned purposes and/or to confirm that they are physically able to undertake the day-to-day requirements of the tour.

It is mandatory that you familiarize yourself with any visa and health requirements that may be applicable in the countries you are visiting.

You are responsible for all entry exist, health laws, regulations, orders, demands or requirements of countries visited or transited. Please note that passport and visa requirements are not the responsibility of INDIA Tailor Made and cannot be held liable for any loss or expense due to the failure to comply with the above.

It is a condition of booking any tours that travelers are adequately insured for the full duration of their travel arrangements in respect of illness, injury, death, loss of baggage, loss of personal item, cancellation, curtailment or any unforeseen circumstances.

We strongly recommend that you take suitable travel insurance at the time of booking. INDIA Tailor Made cannot in anyway be made liable for any cost incurred by the customer on any tour.

All participants in tours operated by the Company are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve the Company of all obligations that it may otherwise have under the Contract.

We strive to ensure your arrangements are delivered smoothly, however there are times when problem arise while on tour.

If the client is not satisfied with any aspect of their arrangements they must immediately bring it to attention of the local office manager at the time so that they may use their reasonable endeavors to rectify the situation.

If problem cannot be resolved you should contact on emergency phone line provided in your documents. Failure to complain at the time will affect the Client’s ability to claim compensation from the Company.

Should the problem remain unsolved during journey you should send us written correspondence detailing the nature of complaint as well as the effort you made to resolve the problem while on tour.

Please send your correspondence with supporting within 28 days of the completion of the tour. No complaint or claim will be considered if made after this period.

It is the Client's responsibility to ensure that he and the members of his Party do not behave in a way which causes offense or danger to others or which risks damage to property belonging to others.

In such circumstances all suppliers (e.g. hotel staff, guide, driver, airline staff etc.) and the Company have the right to terminate arrangements made on the Client's behalf, in which case the Company’s responsibility to the Client ceases immediately.

Therefore, the Company will not be liable for any refunds, payment of compensation or reimbursement of any cost or expenses incurred as a result. Further, the Client will be liable to reimburse the Company for any expenses whatsoever that it incurs as a result of such behavior.

INDIA Tailor Made (herewith called the company) advises that the passengers should familiarize themselves with the services, quality, location, terms and conditions of our supplier such as hotel, transporter, airlines before booking.

INDIA Tailor Made will not be responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise committed by the suppliers of transportation vehicle, hotels, restaurants or attractions used in connection with the tours.

While the Company will use its best endeavors to operate all tours as advertised reasonable changes in the itinerary or services may be made without notice where deemed necessary or advisable by the Company.

No refund will be made for any unused services which are included in the tour price. The information detailed in the Company brochure range, including pricing is correct to the best of the Company’s knowledge at the time of print.

The Company however accepts no liability for innocent inaccuracies contained herein.

INDIA Tailor Made is not responsible for any schedule changes or cancellation of booked flight imposed by the airlines. Though we do our best to reschedule your booked services but take no responsibility of any services missed or additional cost incurred as a result of schedule changes or cancellation.

Though we do not have any luggage limit while traveling by coach or car but airlines are frequently changing their luggage allowance policy.

Domestic airfare included in our tour includes current baggage allowance which may change at the time of booking.

Since these circumstances are beyond our control and you may have to pay additional charges at the airport for any extra baggage as per airlines policy. We recommend you check with your agent for correct luggage allowance in your international and domestic flight before traveling.

Considerable care has been taken to while preparing this portal but circumstances not within INDIA Tailor Made control may enforce in changes in Itineraries, accommodations, costs in which case you will be informed as soon as possible. Due to unforeseen circumstances INDIA Tailor Made reserves the right to change hotel to similar category. INDIA Tailor Made may update these terms and conditions at any time. Any changes to these terms and conditions made after booking will be advice to you soon as possible.

Client’s documentation will be forwarded two (2) weeks prior to departure unless requested.

It is your responsibility to ensure that you are carrying correct traveling documents and is aware of full booking terms and conditions of INDIA Tailor Made.

Though we take utmost care while selecting accommodation to ensure you enjoy comfortable stay but standard of accommodations in India vary quite drastically through the region. Since most of the booking is made far in advance its client responsibility to advise us at the time of confirmation should they have any concern or like to change any accommodation included in the itinerary. Any changes after confirmation may incur penalty.

We highly recommend every travelers to read our pre-departure information provided with the final traveling documents so you can get more insight on frequently asked questions. If you still have any questions which is not answered related to your tour booked please contact us and we will happily be able to assist.

You give INDIA Tailor Made permission to use your tour picture in the Portal, advertising material or website to support authenticity of the tour and services. Provided email and postal address can be used for updating on special and promotions.

“Force Majeure” means any event which INDIA Tailor Made could not, even with all due care, foresee or avoid. Force Majeure covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and similar events beyond our control. In the case of force Majeure INDIA Tailor Made will not accept liability, and reserve the right to change and cancel trip.

We strongly recommend that you familiarize yourself with the latest government consular advice and information before making booking and prior to departure by calling or visiting websites of the department of foreign affairs and trade.

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